FAQs

ORDERING

What payment methods do you accept?

We accept all major credit cards.

 

SHIPPING

Do you ship internationally?

We currently do not offer international shipping. This is something that will be available in the near future.

How much is shipping?

We offer Free Shipping on all Orders

How long does shipping take?

Most orders take 12-20 days (Products are Shipped Directly from the Manufacturer to Save you Money). 

Can I track my order?

Yes! Shipping update notifications are sent to the email in which you made a purchase from.

 

CUSTOMER SERVICE

How do I contact support?

You may click on the Contact Us Button or click here. We aim to respond to all inquires within 24 hours, and in many cases we reply much faster than that.

I'm having problems with the website, what should I do?

Please email us at info@KickassGadgets.com, and we will try to fix the problem as soon as possible! 

Is gift packing available?

Unfortunately, we don't offer gift packaging at this time.  

Do you have a store front?

Unfortunately, at this time KickassGadgets.com does not have a store front. 

 

SECURITY

Is it secure to enter my credit card information online?

What is your privacy policy?

How long do payments take to process?

Payments are processed immediately through Shopify's secure checkout.            

 

RETURNS

Can I cancel or refund my order?

Yes and yes! Purchase with peace of mind. Learn more about our policy here.

I have damaged merchandise, can I return it?

In the unlikely event that you will receive defective merchandise from KickassGadgets.com, we will gladly replace your product. If you wish to completely return the product, please mail the product back to us with a note indicating the how the item is defective. If the item has been worn and damaged, we will be unable to accept the item for a return.